General
The content of terms and conditions may be changed, removed or deleted at any time. Please note that SATISFIVE MARKETING have the rights to change the contents of the terms and conditions without any prior notice. Any violation of rules and regulations of these terms and conditions, SATISFIVE MARKETING may take necessary actions against the offender(s).

Order
All orders are considered valid upon successful of payment and subject to terms and conditions stated herein.

Payment
Term of Payment
Full payment upon check out order

Payment Method
After placing your order, you have 36 hours to make payment and email us your payment slip to avoid your order being cancelled. Our bank account information will be reflected in our order confirmation email after you have checked out your order.

We strongly recommend using FPX Online Banking (CIMB Clicks, Maybank2U, PBeBank, Hong Leong Connect etc.) for instant payment and processing. You may also choose to bank in Cash or Cheque to our bank account as reflected in our order confirmation email. Kindly allow 3-5 days for payment verification of clearance if you choose to bank in cheque.

The below are few payment methods offered by us :

1. FPX Online Banking (No handling fees)
   
2. Credit Card (PayPal) (5% handling fees apply)
   PayPal is a payment method for online purchases that allows users to send and receive money online. PayPal offers a fast, safe and easy method of payment without disclosing your credit card or other financial information to the sellers. PayPal uses TLS technology to keep your information safer. In addition, when you send a payment using PayPal, PayPal does not share your financial information with the sellers. If you would like to make your payment with your credit / debit card, you do not necessarily need to open a PayPal account. Non-PayPal account holders may make payments using their credit/debit cards by selecting “Don’t have a PayPal Account ?” In Malaysia, PayPal accept Visa/MasterCard credit and debit card. Visit PayPal at www.paypal.com for more information.

Delivery
We offer FREE standard delivery (single drop destination) with order value above RM1000.00 in single transaction to areas within Klang Valley.

1. Order value below RM1000.00 is subject to delivery charge of RM60.00 per trip to areas within Klang Valley.
2. Our Standard Delivery Service is performed from Monday to Friday (9:00am to 6:00pm) excluding Public Holidays.
3. In order to optimize our delivery service, we do not accept appointment setting (specific time and date fixing). However, our delivery personnel will contact customer before reaching the place.

For areas out of Klang Valley, additional delivery charges will be incurred as below :-

Rawang : RM80.00
Ulu Langat : RM120.00
Bangi : RM120.00
Banting / Jenjarom / Telok Panglima : RM150.00
Port Klang Free Zone, Pulau Indah : RM350.00
Sepang : RM200.00
KLIA : RM350.00

PERAK / PENANG / KEDAH / PERLIS : Kindly call our careline
NEGERI SEMBILAN / MELAKA / JOHOR : Kindly call our careline
PAHANG / TERENGGANU / KELANTAN : Kindly call our careline
SABAH / SARAWAK : Kindly call our careline

Installation
We also offer FREE installation in conjuction with the delivery service as stated above. For areas out of Klang Valley, additional charges is incurred.

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